Two thirds of people with Medical Conditions Feel Penalised when buying Travel Insurance

• Two thirds felt their medical condition did not affect their
ability to travel

• 9 in 10 said biggest concern abroad was a medical emergency

• 10% had made a claim

More than two thirds (70%) of people with medical conditions feel penalised when buying travel insurance, and 66% feel their medical condition does not affect their ability to travel.

But while some consumers feel unfairly treated, over seven out of ten (75%) admit that their biggest concern is having a medical emergency while abroad, and 10% admit to having had to make a claim.

New research* from AllClear, the specialist medical travel insurance provider, suggests the industry needs to do more to help people understand the value and importance of travel insurance:

“The main issue is that people do not realise the cost of medical emergencies abroad,” says Chris Rolland, AllClear CEO. “It is natural that people believe it won’t happen to them, but even the most well managed conditions need to be covered, in case the unexpected happens.”

Claim costs from AllClear show that a heart attack in India could cost between £10K and £30K, renal failure that requires dialysis in Thailand could cost between £15K and £25K, and a stroke in the US
could cost as much as £350K.

And that’s not all. There are other bills a person might face without full travel insurance, including repatriation, that with medical assistance costs, will reach over £4K wherever you are in the world. And air ambulances can cost anywhere from £8K in France to £120K in Peru.

“The concern we have is that we know people travel uninsured, with ABTA reporting that as many as one in five people (21%) travel without insurance**,” adds Chris.

“The value of travel insurance is realised in the event of a claim and using a trusted supplier will ensure if the worst happens, the right support is in place.”

*Survey results from November 2019, including 2040 respondents.

** [1]

About AllClear

Award winning AllClear has helped cover more than 3 million travellers, with customers in the UK, Ireland and Australia.  It is passionate about providing cover to over 50s and those with medical conditions who may struggle to find cover elsewhere.  AllClear offers quality insurance policies with five-star Defaqto ratings matched with best-in-class customer service and claims handling. 98% of customers have rated AllClear as ‘Excellent’ or ‘Great’ on independent trust website Trustpilot (June 2019).

Utilising over 25 billion data points collected over 20 years AllClear has created the most robust risk rating and pricing platform for medical conditions in the market.  Our specialist comparison website for medical
travel insurance compares up to 61 prices to provide customers a wide choice of cover. AllClear won 4 Personal Lines Broker of the Year awards in 2018 and 2019 voted by industry judges. AllClear is the ‘Official Scheme Provider’ to the British Insurance Brokers’ Association (BIBA) and rated Number ONE by 5,500 consumers on Smart Money People.

Further information: [2]


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